General Terms
Use of the website implies acceptance of these terms. Authorized Service ΓΣ ΚΟΥΓΙΟΥΜΤΖΗΣ ΟΕ reserves the right to modify content and terms at any time, with effect from their publication on the website.
Product Availability
Product availability is updated as accurately as possible, however discrepancies or temporary shortages may occur. In such cases the customer will be informed about an alternative solution or cancellation.
Pricing
Prices are displayed in euro and do not include applicable VAT (24%) unless explicitly stated otherwise. The business reserves the right to change prices without prior notice for future orders.
Orders
Placing an order constitutes an offer to purchase by the customer. The contract is considered completed once the order is accepted by the business and a confirmation is sent or shipment is executed.
Payments
Available payment methods are described on the relevant information page and in the checkout flow. Card payments are handled by secure third-party providers and full card details are not stored by the website.
Shipping
Shipping times and charges vary according to the selected delivery method, availability and shipping destination. Estimated timeframes are indicative and may be affected by external factors.
Returns
The returns policy is described in detail on the dedicated page. The customer must follow the instructions of the business for the timely and proper handling of a return or withdrawal request.
Right of Withdrawal
Consumers retain the legal right of withdrawal within fourteen calendar days, except in cases of products excluded by law or manufactured to customer specifications.
Limitation of Liability
The business shall not be liable for indirect or consequential damages, nor for delays or inability to perform caused by force majeure or circumstances beyond its reasonable control.
Intellectual Property
Website content, including text, photos, logos, graphics and structure, is protected by intellectual and industrial property rights and may not be reproduced without permission.
User Responsibilities
Users must provide accurate information, use the website lawfully, avoid malicious interference with its operation and refrain from using its content in violation of the law.
Governing Law
These terms are governed by Greek law. Any dispute shall be subject to the courts of the registered seat of the business unless mandatory consumer law provides otherwise.