Company Information
This policy applies to Authorized Service ΓΣ ΚΟΥΓΙΟΥΜΤΖΗΣ ΟΕ, with VAT number {{VAT_NUMBER}}, contact email therepairpartsgr@gmail.com and registered address at Filippoupoleos 5, Ampelokipi 561 23.
- Company name: Authorized Service ΓΣ ΚΟΥΓΙΟΥΜΤΖΗΣ ΟΕ
- VAT number: {{VAT_NUMBER}}
- Email: therepairpartsgr@gmail.com
- Address: Filippoupoleos 5
Data Collected
We may collect identification details, contact details, account data, order data, shipping details, technical usage data and information that you voluntarily provide through contact forms or support requests.
Account Information
When you create an account, we process information such as first name, last name, email, username and an encrypted password so we can identify you and provide access to your profile and order history.
Order Information
In order to fulfill a purchase, we process order data, products, quantities, values, order number, customer contact data and any related information required to complete the transaction.
Payment Information
Card payments are processed securely by third-party payment providers. The website does not store full card details such as card number, CVV or full authentication credentials.
Shipping Information
For delivery or pickup of your order, we process information such as address, postal code, city, region, phone number and delivery instructions where required.
Cookies
We use cookies and similar technologies for site functionality, session continuity, preference storage and, where enabled, analytics or marketing purposes.
Analytics
Where analytics services are used, technical data such as IP address, device type, browser, visit duration and navigation paths may be collected to improve the website and understand user behaviour.
Newsletter / Marketing
If newsletter or marketing communication is enabled, we will use your contact details only where there is an appropriate legal basis, such as consent or legitimate interest where permitted by law.
Legal Basis for Processing
Processing is based on contract performance, compliance with legal obligations, your consent where required and our legitimate interest in operating, securing and improving our services.
Data Retention
Data is retained only for as long as necessary to fulfill the purpose for which it was collected, to comply with tax and accounting obligations, to resolve disputes and to meet legal obligations.
Third-party Services
We may work with third-party providers for payments, shipping, hosting, email, analytics or technical support. Such providers receive only the data required for their specific service.
User Rights under GDPR
You have the right of access, rectification, erasure, restriction of processing, portability, objection and the right to lodge a complaint with the competent data protection authority according to applicable law.
- Right to access your personal data
- Right to correct inaccurate data
- Right to erasure where legally available
- Right to restriction or objection to processing
- Right to data portability
Contact Information
For any request related to your privacy rights, you may contact us using the business contact details listed above. It is recommended that the business owner appoints an internal contact person for privacy matters where appropriate.